Manufacturing & Operations Consulting
20+ years advising PE-backed manufacturers, F500 industrials, and global supply chains — from strategy through execution. Based in New York.
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What We Do
We look across the entire manufacturing value chain — strategy, sales, engineering, operations, and aftermarket — to identify and capture measurable value.
S&OP assessments, inventory strategy, procurement optimization, and KPI development across multi-site manufacturing operations. We diagnose root causes and build the roadmap to fix them.
→ $8M working capital improvement · $2.5M direct material savings
Pre-deal due diligence and post-acquisition value creation for PE-backed manufacturers. Aftermarket strategy, growth initiative development, and EBITDA improvement roadmaps.
→ 30% revenue uplift for $2.4B PE-owned industrial company
Multi-plant consolidation analysis, direct cost benchmarking, and scenario modeling across geographies. We build the financial case management needs to make confident decisions.
→ $80M+ projected savings across 10+ plants in 5 countries
ERP (SAP, Oracle) and CRM (Salesforce Manufacturing Cloud) strategy, implementation oversight, and adoption programs. We bridge the gap between business operations and technology delivery.
→ $40M ROI roadmap · 2,000+ users impacted
PLM process assessment, SKU rationalization, multi-generation product planning, and NPI acceleration. From engineering to market — faster, with less working capital tied up in the wrong inventory.
→ 50% lead-time reduction plan · 25–40% lead-time improvement
B2B GTM strategy, aftermarket business development, channel strategy, and sales operations improvement. We build the frameworks and then work alongside your team to execute them.
→ 150% sales goal attainment · $1M+ services deal at North America OEM
Selected Work
A sample of engagements across PE-backed industrials, automotive, and aerospace & defense — all grounded in hands-on execution, not just recommendations.
Operations · Private Equity
Developed and implemented a growth strategy for the aftermarket business of a PE-owned industrial pump manufacturer. Used DMAIC methodology to define KPIs, extract SAP data, and build an operational dashboard. Led client workshops for enablement, training, and change management.
Supply Chain · Automotive
Assessed Sales & Operations Planning across two factories to diagnose chronic fulfillment failures threatening an OEM truck launch. Delivered a stabilize-optimize-sustain roadmap after factory walkthroughs, ERP analysis, and stakeholder interviews.
Procurement · Aerospace & Defense
Conducted pre-deal operational due diligence for an aerospace MRO provider. Assessed strategic sourcing practices across six commodity groups and delivered findings to the PE deal team with implementation roadmap.
About
MFG360 Ops is the consulting practice of John Chou, an independent manufacturing and operations consultant with over 20 years of hands-on experience across the full manufacturing value chain — from engineering and NPI through supply chain, operations, and go-to-market strategy.
John has advised PE-backed industrials, F500 manufacturers, and global supply chains as both an operator and consultant. His career spans roles at PricewaterhouseCoopers (PRTM Management Consultants), Salesforce, EPAM Systems, Tech Mahindra, and Leonardo DRS — as well as independent engagements across automotive, aerospace & defense, HVAC, consumer electronics, and industrial equipment sectors.
He is fluent in Mandarin and Taiwanese, holds patents in electrical product design, and has published research on defense supply chain risk management. He is a registered Salesforce AppExchange ISV Partner.
Career Highlights
Get In Touch
Available for project-based consulting engagements, PE portfolio work, and interim operations roles. Remote, hybrid, and on-site — no preference.
Location
New York, NY